Alfresco Rated in Gartner’s 2018 Critical Capabilities for Content Services Platforms

Alfresco Believes that the Product Evaluation Affirms Completeness and Capabilities of Alfresco Platform Across Multiple Product Requirements and Use Cases

SAN MATEO, Calif.—October 31, 2018 — Alfresco Software, a leading enterprise open source provider of content management, process automation, and information governance software, today announced that Alfresco was recognized in the 2018 Gartner Critical Capabilities for Content Services Platforms report. Alfresco was evaluated across 15 capabilities and five critical use cases.

Alfresco was also recently positioned as a Challenger in Gartner’s 2018 Magic Quadrant for Content Services Platforms. An essential companion piece to Magic Quadrant research, the Critical Capabilities report provides IT organizations and technology buyers with key decision-making insights about ways that a vendor’s products address common use cases.

Alfresco Differentiation

Whereas the CSP market is relatively mature, core functionality has become relatively homogeneous when comparing products. However, there are areas of differentiation between vendors that remain which make certain platforms more suitable for specific use cases over others.   The best fit for any given organization occurs when IT buyers pair report findings with other important selection criteria to help them win in digital transformation, such as these found in Alfresco’s offering:

  • An open, developer-friendly set of APIs and modular UX components based upon Angular and Material Design that allow developers to rapidly extend the initial UX to craft fit-for-purpose end user experiences
  • A modern, containerized, cloud native architecture that helps enterprises to rapidly deploy and enables Continuous Integration and Continuous Delivery (CI/CD)

“Alfresco is a strategic fit for IT organizations that build their own content services applications and desire the full control to do so,” observed John Newton, chief technology officer at Alfresco. “Our most innovative customers rely on Alfresco technologies to create differentiation in their own vertical markets, and we believe that this coverage from Gartner affirms that Alfresco is a powerful platform for companies that not only need leading-edge content management but for those that are driving digital transformation.”

The Alfresco Digital Business Platform is a single, open platform that provides an integrated suite of containerized, auto-scaled microservices for process, content and records management which can be deployed on premises or in the cloud. It comprises the flagship Alfresco Content ServicesAlfresco Process Services, and Alfresco Governance Services, along with a number of modules and connectors and an Application Development Framework (ADF). Customers rely on Alfresco’s modern platform to digitize critical business processes and connect people with the information they need, quickly and effortlessly. Alfresco is a particularly good fit for companies which value the flexibility of open source technologies and those which are investing in Amazon Web Services (AWS) and CI/CD methodologies to deliver differentiated business outcomes.

A complimentary copy of the full Gartner report can be downloaded at

Alfresco Reviews in Anonymous Gartner Peer Insights

In addition to its analyst research, Gartner also publishes Gartner Peer Insights, an online platform for ratings and reviews of IT software and services by end users. Peer Insight reviews are published anonymously and subject to Gartner approval. Recently, an Alfresco customer who is a Solution Architect in the transportation industry with corporate annual revenues between $1B-3B USD gave the Alfresco Content Services Platform an overall rating of four out of five in August 2018 and in May 2018, a Senior Director of Customer Experience in the services industry with annual revenues over $30B USD rated the Alfresco Content Services Platform five out five. Click here to read all of Alfresco’s reviews.

Gartner, Critical Capabilities for Content Services Platforms, Michael Woodbridge, Karen Hobert, 25 October 2018. Gartner, Magic Quadrant for Content Services Platforms, Karen Hobert, Michael Woodbridge, Monica Basso, 25 October 2018.

Gartner Disclaimers

Gartner Peer Insights reviews constitute the subjective opinions of individual end-users based on their own experiences and do not represent the views of Gartner or its affiliates.

Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

About Alfresco Software, Inc.

Alfresco Software, Inc. (“Alfresco”) is an enterprise open source software company focused on advancing the flow of digital business. The company provides a better, more effortless way for people to work, making sure they have the information they need, exactly when they need it most. The Alfresco Digital Business Platform is used to digitize processes, manage content and securely govern information. Alfresco helps over 1,300 industry-leading organizations, including Cisco, Bank of NY Mellon, Capital One, US Department of Navy, the Joint Chiefs of Staff, and NASA, be more responsive and competitive. Founded in 2005, Alfresco has its U.S. headquarters in San Mateo, California, and European headquarters in Maidenhead, UK. For more information on Alfresco, please visit