The Alfresco team is very responsive to our needs. We are able to tap into their teams when needed for expertise or advice. We participate on their advisory council where I feel like we have direct access to their product managers and company leaders.

Very easy to Implement and Use
— Project Manager in the Miscellaneous Industry

My experince with alfrescoOne is very good, Alfresco is very good EDMS system and we were using if for our client in Greenfield and Brownfiled project for the management of documents. We have includes variouse project specific requirement in development of soulution for our’s very user frendily systme to serch and retrive Documents and data from tool. Vendor support was quite good and very easy for implemetation.

Secure and Flexible content management solution missing scanning solutions !
— EXECUTIVE DIRECTOR in the Finance Industry

– Vendor was both pro-active and responsive in managing needs. – Provided necessary fixes in time, whenever an issue occurred. – Product was flexible for internal customization and delivery.

Exceptional Architecture and Vendo Support
— Director of Enterprise and Solution Arch in the Government Industry
— Applications in the Government Industry

We selected Alfresco as the target architecture for an enterprise shared service for document and records management. The solution is now being incorporated in all cloud-based application solution architectures; the license base will expand to approximately 12k users over the next few years. Before making the decision to select Alfresco and Activiti we worked with Alfresco to complete a robust proof of concept to identify any significant architectural or implementation issues. The OSS nature of the product made this easier to accomplish. Alfresco has been an exceptional partner in the process. We continue to interact with all areas and levels of management including the new CEO with whom we have met on numerous occasions. She has ensured that product managers as well sales and support engineering resources have provided significant levels of support and insight into their product roadmap.

Quick time to market
— Director Software Engineering in the Finance Industry
Was and has been a great selection for us, the APIs and search functionality have been fantastic.

The system was the easy part.
— Digital Asset Management, Manager in the Government Industry
The Gallery selected Alfresco and Lateral Minds after following a thorough procurement process, one of the standout benefits for the Gallery was how flexible Alfresco could be, may of the other system that was reviewed either needed multiple systems to meet our requirements.

Great partnership between us, Alfreso, and Tieto
— Chief Digitalisation Officer in the Energy and Utilities Industry
Very customer-centric and partner-oriented

Alfresco is a great, innovative product backed up by excellent customer service
— Programmer Analyst in the Government Industry

Over the years I have to see Alfresco grow into a stable product, with innovative features, and backed up by excellent customer service (training, technical support, development support, customer success manager, etc…). We have defended Alfresco within our organization from other products like OpenText and have been rewarded with a pleasant experience with Alfresco. Your staff is what makes this product and they work with us as if they are equally vested in our success. At the same time, the cost of Alfresco is competitive with anything on the market. In one word, brilliant.

Stable product with a steep learning curve to really get value out of it
— Solution Architect in the Transportation Industry

Very stable product with knowledgeable staff and support. With the assistance of an implementation partner easy to install and setup (we run on AWS with an application management partner), also due to the availability of setup cookbooks. Good and up-to-date documentation for all kinds of angles (administration, development). There is a steep learning curve in getting to know the ins and outs of the product, how it works and what can and can’t be done. It supports us in all ways on what we trying to achieve, a centralized document management system that allows to create, store and share documents within a set of custom developed applications. Excellent API’s available to use.

Implementation was rapid, met expectations of stakeholders and project future is bright
— Applications in the Government Industry

Overall experience working with Alfresco has been very good. While the local implementation partner of Alfresco in Malaysia, Crest Infosolutions Sdn Bhd had demonstrated good implementation expertise, support from Alfresco executives and technical support team was timely to resolve issues affecting the production environment. Alfresco founder, Mr. John Newton’s visit to MAMPU assured us that we receive the required attention to support our deployment.